EUROPE IVF International s.r.o. believes that ethics and compliance with regulations are the basis of corporate management, which is why it has issued this Code of Ethics that is valid and effective for all employees in its effort to build even stronger relationships of trust within the Europe IVF organization, with patients and clients, and with other involved parties and companies.
Europe IVF recognizes that acting ethically means always upholding high ethical standards and complying with laws and social norms in order to gain the trust of all involved parties, particularly patients, clients, business partners, investors, employees and society. Non-compliance with the Code of Ethics is any act that damages trust and, as a result, undermines the foundations of our business. If the foundations of our vision, our business, are shaken, our mission will be threatened. We therefore recognize that compliance with the Code of Ethics is the basis for the work, cooperation and business of Europe IVF.
Our motto is: We always act ethically.
We specialise in the treatment of fertility disorders. Our intention is to provide first-class care for our clients and to search for the most effective medical solutions in cooperation with experts from all over the world, accompanying clients safely and easily throughout their treatment. We are leaders of the concept of 'person-centred care.'
We make your dream of parenthood come true.
Person-centred care
We adhere to the highest standards of healthcare, and our clients' needs always come first. We approach each person and their life story with respect and dignity.
Professionalism
Our specialists collaborate on treatments and new ways to achieve the best results. We work together to improve the quality of life of our patients through education and finding new ways of treatment.
Integrity
We are an integrated team of experienced fertility specialists, embryologists, nurses and coordinators. We know that you are going through a life-changing process, and we know how difficult it can be. We are on your team. From day one, we will help you on your way to getting the family of your dreams. This Code of Ethics is an integral part of our company culture and is built on the following pillars:
Europe IVF bases its relationships with employees on respect for the dignity of each person.
Europe IVF creates favourable and safe conditions for its employees to work in, and it allows them to advance professionally.
Europe IVF hires its employees based on their suitability for the job without any political, racial, religious or national discrimination, regardless of gender, age or status.
Europe IVF ensures fair remuneration of its employees for the work performed, including proper payment of wages.
Europe IVF requires employees to adhere to the principles of safe work, as well as compliance with and proper utilisation of the established working hours.
Europe IVF requires employees to properly manage the company's entrusted property in the interest of protecting the company's property.
Employees may not use information they learn about the company in the course of their work for personal gain, or for a purpose other than that for which it was intended.
Europe IVF creates conditions that allow all employees the opportunity to express their opinion about the company's behaviour and decisions, or the behaviour of employees.
All reports are received by the company's Director of Operations, who will provide information about the method of handling the report.
A report submitted by an employee and accepted is considered confidential information by the company and shall not be forwarded without the consent of the submitting employee, unless required by law or a binding decision by a judicial or administrative authority.
The Director of Operations regularly informs the company's management about compliance with the principles of this Code of Ethics within the company.
Europe IVF shall not enforce penalties or allow negative impacts on employees who file a report in accordance with this Code of Ethics, another internal regulation of the company or a binding regulation.
Europe IVF always acts in the interest of its patient or client, and it always does what is morally and ethically correct and safe for its patient.
We make sure that the services we offer our patients or clients are at the highest quality and correspond to the parameters and requirements of national and international regulations, as well as the highest level of scientific knowledge in medicine.
We always make sure to fulfil our obligations arising from medical procedures and other health services within the specified and agreed deadlines.
Corrupt practices of any kind are unacceptable to us. Europe IVF only uses legitimate methods when offering or selling its services.
All patient and client information is strictly confidential.
Europe IVF adheres to the 'Patient Rights' Code of Ethics approved by the Central Ethical Commission of the Czech Ministry of Health, which was declared effective on 25 February 1992.
Europe IVF maintains respect for life, respecting the human rights and dignity of every individual regardless of age, gender, race, nationality, faith, political beliefs and social status. We adhere to the highest standards of predictive care that always puts the needs of patients and clients first.
We observe the Convention for the Protection of Human Rights and Fundamental Freedoms and the rights of patients as stipulated in the European Charter of Patients' Rights and the Charter of the Rights of Children in Hospital.
Europe IVF understands and commits to its obligation to approach its work with all the professional ability of its healthcare professionals, with an awareness of the professional responsibility to promote health, prevent disease and restore health.
We always put the interests of those whom we are caring for above our own.
We protect the information of those receiving our care, regardless of how the information is obtained. We keep the mandatory medical documentation carefully and truthfully, protecting it from misuse and damage.
Our healthcare professionals regularly deepen their knowledge of regulations applicable to their profession and comply with them.
We work together to improve our patients' quality of life through education and finding new methods of treatment.
Europe IVF cooperates in all activities aimed at improving the health and social environment for people in the community, municipality, region, the Czech Republic and abroad.
Suppliers and contractual partners
We choose our suppliers exclusively in accordance with competition rules in line with applicable legislation and in accordance with the internal rules of Europe IVF.
All corrupt practices are unacceptable to Europe IVF.
We strictly respect all laws, traditions and cultures of the communities, regions and countries in which we operate, or with which we cooperate professionally.
In our business activities, we adhere to local legislation, our internal rules and our standards in the areas of rights, labour, the environment and ethical conduct. We consider it essential that our employees refrain from any form of corruption.
Europe IVF always respects all contractual arrangements, including payment ethics.
Europe IVF considers all information about relationships with its suppliers to be confidential.
Europe IVF treats its competitors in the field honourably; it does not damage the reputation of competitors or their representatives.
Europe IVF ensures that employees respect the confidentiality of business information and other information in dealing with competitors.
Europe IVF does not attempt to obtain information about its competitors' business by dishonest means.
We strive to build relationships based on honesty and integrity, paying particular attention to strict compliance with anti-corruption laws and regulations.
We communicate openly with all state authorities and give them truthful information about Europe IVF based on proper bookkeeping. Europe IVF fulfils its financial obligations to public administration.
We regularly provide transparent information about our business policy and achieved results to allow investors to properly evaluate our activities.
Europe IVF looks after the interests of its investors and does not favour any group over the other.
This page will tell you everything about how we process personal data. If we process your personal data, you will learn about your rights and how to exercise them here. For more information about the different types of processing, your rights and how to exercise them, you can click on the links for each group of persons whose personal data we process, e.g. each type of processing. Basic characteristics of processing for different groups.
Processing of a client's (patient's) personal data for the purpose of providing health services and healthcare for the client (patient) and for fulfilling the company's legal obligations (keeping medical records, fulfilment of tax and other public law obligations).
Comprehensive information about processing, your rights and the conditions for exercising them, and how to exercise your rights, is available below.
In the selection of job applicants for an advertised job position, the company needs to collect and process applicants' identification and contact data, as well as information about their education, qualifications and previous experience, at least for the duration of the selection process. Comprehensive information about processing by the company, your rights and the conditions for exercising them, and how to exercise your rights, is available next.
Processing of employees's personal data for fulfilment of the employer's legal obligations (fulfilment of the work obligation) and for the exercise and protection of the employer's rights and legal interests. Comprehensive information about processing, your rights and the conditions for exercising them, and how to exercise your rights, is available below.
Retention of contact details for the purpose of concluding a contract and data necessary for the fulfilment of contractual relationships with the service or goods supplier, or the retention of contact details of representatives (employees, statutory representatives or other designated persons) of suppliers.
Comprehensive information about processing, your rights and the conditions for exercising them, and how to exercise your rights, is available below.
The company monitors its premises with cameras for the purpose of protecting its property and the life and health of its employees and third parties (e.g. customers). The video footage can be used to enforce rights arising from liability for damage and passed on to law enforcement authorities.
SThe personal data controller is EUROPE IVF International s.r.o., registered office Evropská 859/115, Vokovice, 16000 Prague 6, CRN 08508674, VAT No: CZ08508674, registered in the Commercial Register kept by the Municipal Court in Prague under file No C 319799 (hereinafter referred to as the 'Controller').
In relation to the data processing, you have the right to:
You also have the right to:
See the relevant link for individual rights, their characteristics and conditions for their exercise.
The Controller has appointed a DATA PROTECTION OFFICER for this data processing. Contact details of the data protection officer: poverenec@gdpr-certifikace.cz
The Controller processes personal data for the purpose of providing healthcare services for clients - patients; the provision of healthcare services includes the billing of healthcare services and reporting to the health insurance company, if the services are covered by an insurance company. The personal data are also processed for the purpose of fulfilling the Controller's legal obligations, particularly for keeping medical records, tax purposes, accounting, mandatory reporting to registers provided for by law, etc.
The data of representatives and persons close to the patient are processed for the purpose of fulfilling a legal obligation - the proper provision of healthcare services for the patient, keeping the patient's medical records, records of consents to the provision of healthcare services and information about the patient's health.
Legal bases for the processing of personal data include: measures necessary before concluding a contract at the request of the data subject and fulfilment of a contract concluded with the data subject (Article 6(1)(b) of the General Data Protection Regulation); a legal title for the fulfilment of the Controller's legal obligations arising from applicable regulations (Article 6, paragraph 1, subparagraph c) of the General Data Protection Regulation).
The Controller processes the following personal data for the above purpose:
Patient - client: Identification and contact details, health information (medical history, performed tests/examinations and health services, diagnosis, treatment, prescribed medicines, medical devices, results of comprehensive examinations and check-ups, informed consent or non-consent of the patient with individual procedures and treatment), job position, employer and employer's contact details, and other important facts related to the provision of healthcare services (record of patient autonomy, record of recognition, termination and changes in temporary incapacity for work, record of the patient's communicated health status, etc.).
Representatives and persons close to the patient: identification and contact details, or information about health status (medical history).
The Controller obtains personal data from patients and their love ones or representatives in its own activities and from other persons authorised to handle the data (e.g. from other health service providers).
Without personal data, it is not possible to provide healthcare services. The data is necessary both for the proper provision of healthcare services and for the fulfilment of the Controller's related duties.
The Controller processes personal data: according to the legally stipulated periods for the purpose of fulfilling the obligation of the healthcare service provider (in particular Decree No 98/2012 Coll., on medical records, which establishes the necessary period of medical record retention), and according to work regulations governing tax records.
The personal data processing location is: the Controller's registered office, the registered office of the Controller's contractual partners (processors), or a secure multimedia cloud environment.
Personal data will be transferred to the following recipients (categories of recipients): public authorities and other entities for the fulfillment of obligations established by law (e.g. other providers of healthcare services, health insurance companies, the State Institute for Drug Control, law enforcement agencies, courts).
Personal data is NOT transferred outside the EU.
A personal data processor pursuant to Article 4 point 8 of the General Data Protection Regulation, or a third person authorised by the Controller to process personal data, may participate in the processing of personal data.
Automated decision-making is decision-making by automated means, or based on the results of the activity of automated means, without human intervention/free decision-making.
Profiling is the use of personal data to evaluate personal aspects of a person, such as estimating their work performance, economic situation, health status, personal preferences, interests, reliability, etc.
We do NOT use automated decision-making in personal data processing.
We do NOT use profiling in personal data processing.
The personal data controller is EUROPE IVF International s.r.o., registered office Evropská 859/115, Vokovice, 16000 Prague 6, CRN 08508674, VAT No: CZ08508674, registered in the Commercial Register kept by the Municipal Court in Prague under file No C 319799 (hereinafter referred to as the 'Controller').
In relation to data processing by the Controller, you (the data subject) have the right to:
a. ACCESS – the right to know whether or not your personal data are being processed. If your personal data are being processed, you have the right to be informed about extent of the processing and to obtain a copy of the processed data under certain conditions;
b. RECTIFICATION – the right to request rectification if the processed personal data is inaccurate, or completion if the data is incomplete;
c. ERASURE ('right to be forgotten') - the right to request the erasure of your data under conditions specified in applicable regulations (revocation of consent, termination of a contract, illegal processing);
d. RESTRICT PROCESSING – the right to request the marking and restriction (suppression) of processing until verification of data accuracy, legality of processing, resolution of an objection, or protection of your interests (exercise, protection or defence of rights and legal interests);
e. FILE A COMPLAINT - the right to file a complaint against the Controller, processing or conditions for exercising rights with the Office for Personal Data Protection. For the office's contact details and other information, visit www.uoou.cz.
f. OBJECT – the right to object to the processing of your personal data for the legitimate interests of the Controller or a third party.
g. DATA PORTABILITY – the right to obtain data for further processing by another person designated by you to whom you will transfer the data, or to request their direct transfer for further processing by another person under specified conditions stipulated by applicable regulations.
See the relevant link for individual rights, their detailed characteristics and conditions for their exercise. Instructions on how to exercise your rights are provided below.
The Controller has not appointed a PERSONAL DATA PROTECTION OFFICER for this personal data processing.
The Controller processes the personal data of job applicants for the purpose of: selecting the most suitable job applicant for the given position and concluding an employment contract.
Legal basis for data processing: for the purpose listed in par. 3, subpar. i), measures must be taken before a contract is concluded at the request of the data subject, and the contract must be concluded pursuant to Art. 6 par. 1 subpar. B of the General Data Protection Regulation; for the purpose listed in par. 3, subpar. ii), the legal basis is the job applicant's consent.
The Controller processes data in the following extent for this purpose: identification and contact data, education, qualifications and previous experience;
PROVISION OF PERSONAL DATA IS NECESSARY OR VOLUNTARY.
The processing of personal data is necessary for participation in a selection process. If applicants do not provide their personal data, they cannot be included in the selection process.
The personal data is obtained from data subjects.
If personal data are processed, they are retained until the end of the selection process.
The data processing location is: the Controller's registered office
Personal data are transferred to the following recipients (categories of recipients): there are no recipients.
Processed personal data are NOT transferred outside the EU.
A personal data processor pursuant to Article 4 point 8 of the General Data Protection Regulation or a third person authorised by the Controller to process personal data may participate in the processing of personal data. In these cases, the Controller must minimise the risk of unauthorised disclosure, destruction, processing, or loss of personal data.
Automated decision-making is decision-making by automated means, or based on the results of the activity of automated means, without human intervention/free decision-making.
Profiling is the use of personal data to evaluate personal aspects of a person, such as estimating their work performance, economic situation, health status, personal preferences, interests, reliability, etc. We do NOT use automated decision-making in personal data processing. We do NOT use profiling in personal data processing.
The personal data controller is EUROPE IVF International s.r.o., registered office Evropská 859/115, Vokovice, 16000 Prague 6, CRN 08508674, VAT No: CZ08508674, registered in the Commercial Register kept by the Municipal Court in Prague under file No C 319799 (hereinafter referred to as the 'Controller').
In relation to data processing, you have the right to:
a. ACCESS – the right to know whether or not your personal data are being processed. If your personal data are being processed, you have the right to be informed about extent of the processing and to obtain a copy of the processed data under certain conditions;
b. RECTIFICATION – the right to request rectification if the processed personal data are inaccurate, or completion if the data are incomplete;
c. ERASURE ('right to be forgotten') - the right to request the erasure of your data under conditions specified in applicable regulations (revocation of consent, termination of a contract, illegal processing);
d. RESTRICT PROCESSING – the right to request the marking and restriction (suppression) of processing until verification of data accuracy, legality of processing, resolution of an objection, or protection of your interests (exercise, protection or defence of rights and legal interests);
e. FILE A COMPLAINT - the right to file a complaint against the Controller, processing or conditions for exercising rights with the Office for Personal Data Protection. For the office's contact details and other information, visit www.uoou.cz.
You also have the right to:
See the relevant link for individual rights, their detailed characteristics and conditions for their exercise. Instructions on how to exercise your rights are provided below.
The Controller has not appointed a PERSONAL DATA PROTECTION OFFICER for this personal data processing.
The Controller processes personal data for the following purpose:
Fulfilment of the employment relationship between employee and employer. Fulfilment of the employer's legal obligations (mandatory records required by the Labour Code, social and health insurance, tax obligations) and obligations arising from the contract.
The legal basis for processing personal data is: fulfilment of the Controller's obligations under labour regulations, social security regulations and tax regulations (Article 6(1)(c) of the General Data Protection Regulation) and performance of the contract with the employee ( Article 6(1)(b) of the General Data Protection Regulation).
The Controller processes the following data for the above purpose:
Identification data and contact details of the employee, qualifications, information about the employment relationship (working hours, salary, statutory levies, liability claims, violations of work discipline, occupational accidents and diseases, vacation days, bank account, and the number and ages of the employee's children), health insurance data, including social security number, data related to tax records (when tax relief is applied, including information about the employee's spouse and children and their persona identification numbers), data related to other employment obligations of the employer arising from legal regulations, data necessary for fulfilling the employer's obligations according to social security regulations and employment regulations.
PROVISION OF PERSONAL DATA IS NECESSARY
The processing of personal data related for the fulfilment of an employment relationship is imposed on the employer by law, or is necessary to perform the contract with the employee. The employee is therefore required to provide his personal data; failure to provide mandatory data may be a violation of labour discipline, or it may lead to the obligation to provide compensation for damage - damage may arise from the imposition of a public sanction (fine) on the employer for an offense consisting in his failure to perform mandatory reporting (e.g. employee insurance enrollment) to the relevant state authority (e.g. District Social Security Administration).
The Controller processes personal data: in relation to data processing established by law for a period specified by the law; data necessary for the fulfilment of an employment contract are retained for the duration of the employment relationship (employment relationship, work performance agreement), or if necessary for the fulfilment of partial obligations (e.g. a non-compete clause) or the exercise or defense of the Controller's rights (e.g. liability for damage, a dispute over the invalidity of termination of employment, proving the fulfillment of public law obligations, payment of claims, etc.).
The data processing location is: the Controller's registered office.
The personal data will be transferred to the following recipients (categories of recipients): public authorities and other entities within the fulfilment of obligations established by applicable regulations.
The Controller obtains personal data directly from data subjects, from the Controller's activities or from third persons.
Personal data are NOT transferred outside the EU.
A personal data processor pursuant to Article 4 point 8 of the General Data Protection Regulation or a third person authorised by the Controller to process personal data may participate in the processing of personal data. In these cases, the Controller must minimise the risk of unauthorised disclosure, destruction, processing, or loss of personal data.
Automated decision-making is decision-making by automated means, or based on the results of the activity of automated means, without human intervention/free decision-making.
Profiling is the use of personal data to evaluate personal aspects of a person, such as estimating their work performance, economic situation, health status, personal preferences, interests, reliability, etc. .
We do NOT use automated decision-making in personal data processing. We do NOT use profiling in personal data processing.
The personal data controller is EUROPE IVF International s.r.o., registered office Evropská 859/115, Vokovice, 16000 Prague 6, CRN 08508674, VAT No: CZ08508674, registered in the Commercial Register kept by the Municipal Court in Prague under file No C 319799 (hereinafter referred to as the 'Controller').
In relation to data processing, you have the right to:
a. ACCESS – the right to know whether or not your personal data are being processed. If your personal data are being processed, you have the right to be informed about extent of the processing and to obtain a copy of the processed data under certain conditions;
b. RECTIFICATION – the right to request rectification if the processed personal data is inaccurate, or completion if the data is incomplete;
c. ERASURE ('right to be forgotten') - the right to request the erasure of your data under conditions specified in applicable regulations (revocation of consent, termination of a contract, illegal processing);
d. RESTRICT PROCESSING – the right to request the marking and restriction (suppression) of processing until verification of data accuracy, legality of processing, resolution of an objection, or protection of your interests (exercise, protection or defence of rights and legal interests);
e. FILE A COMPLAINT - the right to file a complaint against the Controller, processing or conditions for exercising rights with the Office for Personal Data Protection. For the office's contact details and other information, visit www.uoou.cz.
You also have the right to:
See the relevant link for individual rights, their detailed characteristics and conditions for their exercise. Instructions on how to exercise your rights are provided below.
The Controller has not appointed a PERSONAL DATA PROTECTION OFFICER for this personal data processing.
The Controller processes personal data for the purpose of performing the contract and for his legitimate interests: identification data and contact details of potential suppliers and purchasers of goods or services for the purpose of contract negotiations, records of communications related to contract negotiations (for the purpose of proving the content of the contract, or in connection with pre-contractual liability, etc.), conclusion and performance of the contract. In connection with the performance of the contract, this is documentation and correspondence related to the implementation of a contractual obligation for the purpose of proving the method of performance of the contract, protection and exercise of the rights, and fulfilment of the Controller's legal obligations (tax records, etc.).
If the contracting party is not the customer or the supplier himself, a record is kept of the data of his employees, statutory representatives or other persons designated to negotiate the contract, conclude the contract, or ensure performance of the contract.
The legal basis for processing personal data is:
If the supplier or customer is a natural person, data is processed to keep records of potential suppliers and customers, for the A165 legitimate interest (Article 6, par. 1, subpar. f of the General Data Protection Regulation), in the conclusion and performance of the contract - measures necessary before concluding and performing the contract with the data subject (Article 6, par. 1, subpar. b) of the General Data Protection Regulation).
If the supplier or customer is a legal entity, data are processed A166to keep records of suppliers and customers, negotiate and perform the contract; when the personal data of representatives of the supplier or customer are the subject of processing, the legal basis is the legitimate interest of the Controller (Article 6, par. 1, subpar. f) of the General Data Protection Regulation). The same applies to a natural person running a business if he uses his employees or other representatives.
The Controller processed the following personal data for the above purpose:
If the supplier or customer is a natural person - identification data and contact details, i.e. name, surname, academic degree, scope of business, place of business and further data related to the contractual obligation, including communications related to contract negotiations and contract performance;
If the supplier or customer is a legal entity – identification data and contact details of the representative of this person (contact details for employment), job position, communication related to the negotiation of the contract with the employer and the performance of the contract with the employer. The same applies to a natural person running a business if he uses his employees or other representatives.
PROVISION OF DATA IS NECESSARY.
The provision of personal data is necessary for the conclusion of a contract and its performance. Without the data, it is not possible to conclude and perform the contract.
The Controller processes personal data: contractual documents necessary for the performance of the contract for the duration of the performance of the contract, and for the retention period depending on public law obligations in the field of taxation (10 years). Other records and communications are kept for the duration of the usual retention period depending on the length of the statute of limitations. If no trades have been completed with a certain person for a long time, or if further trades are unlikely, they are removed from the register.
The Controller obtains personal data directly from data subjects, their employers, persons with relations with the data subjects, or public records.
Personal data will be transferred to the following recipients (categories of recipients): public authorities and other entities within the fulfilment of obligations established by applicable regulations (e.g. tax administrators, courts, distraint officers, authorities in criminal proceedings).
The data processing location is: the Controller's registered office.
Processed personal data are NOT transferred outside the EU.
A personal data processor pursuant to Article 4 point 8 of the General Data Protection Regulation or a third person authorised by the Controller to process personal data may participate in the processing of personal data. In these cases, the Controller must minimise the risk of unauthorised disclosure, destruction, processing, or loss of personal data.
Automated decision-making is decision-making by automated means, or based on the results of the activity of automated means, without human intervention/free decision-making.
Profiling is the use of personal data to evaluate personal aspects of a person, such as estimating their work performance, economic situation, health status, personal preferences, interests, reliability, etc.
We do NOT use automated decision-making in personal data processing.
We do NOT use profiling in personal data processing.
The personal data controller is EUROPE IVF International s.r.o., registered office Evropská 859/115, Vokovice, 16000 Prague 6, CRN 08508674, VAT No: CZ08508674, registered in the Commercial Register
In relation to data processing, you have the right to:
a. ACCESS – the right to know whether or not your personal data are being processed. If your personal data are being processed, you have the right to be informed about extent of the processing and to obtain a copy of the processed data under certain conditions;
b. ERASURE ('right to be forgotten') - the right to request the erasure of your data under conditions specified in applicable regulations (revocation of consent, termination of a contract, illegal processing);
c. RESTRICT PROCESSING – the right to request the marking and restriction (suppression) of processing until verification of data accuracy, legality of processing, resolution of an objection, or protection of your interests (exercise, protection or defence of rights and legal interests);
d. FILE A COMPLAINT - the right to file a complaint against the Controller, processing or conditions for exercising rights with the Office for Personal Data Protection. For the office's contact details and other information, visit www.uoou.cz.
You also have the right to:
See the relevant link for individual rights, their detailed characteristics and conditions for their exercise. Instructions on how to exercise your rights are provided below.
The Controller has not appointed a PERSONAL DATA PROTECTION OFFICER for this personal data processing.
The Controller processes the personal data for the purpose of: protecting the property, life and health of employees and third parties (e.g. customers/patients).
The legal basis for the processing of personal data is: the Controller's legitimate interest (Article 6, par. 1, subpar. f of the General Data Protection Regulation).
The Controller processes the following personal data for the above purpose: footage from the CCTV system at the entrance to the Controller's premises and from the Controller's facilities, specifically from the entrance to the laboratory with genetic material.
PROVISION OF DATA IS NECESSARY
Provision of personal data is necessary.
The Controller processes the personal data for: 2 days
The location of personal data processing will be: the cameras are located in the monitored premises.
CCTV system.
Personal data will be transferred to the following recipients (categories of recipients): law enforcement authorities, etc.
Processed personal data will NOT be transferred outside the EU.
A personal data processor pursuant to Article 4 point 8 of the General Data Protection Regulation or a third person authorised by the Controller to process personal data may participate in the processing of personal data. In these cases, the Controller must minimise the risk of unauthorised disclosure, destruction, processing, or loss of personal data.
Automated decision-making is decision-making by automated means, or based on the results of the activity of automated means, without human intervention/free decision-making.
Profiling is the use of personal data to evaluate personal aspects of a person, such as estimating their work performance, economic situation, health status, personal preferences, interests, reliability, etc.
We do NOT use automated decision-making in personal data processing.
We do NOT use profiling in personal data processing.
ARTICLE I
CHANNELS FOR EXERCISING RIGHTS
Under the conditions below, you can exercise your rights:
a) via an email sent to: info@europeivf.com;
b) by letter sent to: Evropska 859/115 (AFI Vokovice Building), 160 00 Prague 6; c) in person at: Evropská 859/115 (Budova AFI Vokovice), 160 00 Prague 6;
d) via data box: r2pn5e.
Patients can also contact the Personal Data Protection Officer with a letter sent to the above postal address, through the company's data box, or with an email.
The exercise of rights must not harm the rights and freedom of third parties. For this reason, the Controller has the right and obligation to identify the person exercising his rights in necessary cases. For the above reasons, the Controller must choose secure and reliable communication. Communication via email with a qualified electronic signature, communication via data box and communication via a postal service provider with the officially verified signature of the person acting, or certified letters, are considered to be reliable communication with no need to further verify the identity of the addressee.
In exceptional cases, if requested by the authorised person, it is possible to provide information or allow rights to be exercised orally. A written record shall be made of the oral provision of information, or the oral exercise of rights. The condition for the oral exercise of rights, if the person in question is not identified in person, is the verification of his identity by means of an identity card, passport, driver's license or other document that shows the rights are being exercised by the person it belongs to.
If the request is submitted, or the rights are exercised, electronically, the reply will also be sent electronically, unless the person concerned requests another method.
Information given to data subjects, copies given to data subjects, all communication and all actions associated with the exercise of the data subject's rights are free of charge.
If the request (exercise of rights) of the data subject is clearly unfounded or unreasonable, particularly in the event of identical, or almost identical, requests or disproportionately extensive requests that cannot be processed within the stipulated deadline:
a) the request will only be processed after payment of an advance payment to cover the administrative costs associated with providing the requested information, communication or the requested actions - the advance payment can be charged up to the amount of the estimated costs, provided that the information, communication, etc. is only given to the data subject after full payment of the costs incurred, or
b) the request is not accepted, namely the exercise of the right is rejected in writing with justification.
Requests by data subjects and replies to the exercise of their rights are processed without delay. A reply containing the required information, or describing the measures taken following the data subject's request, etc., must be delivered to the data subject no later than within 30 days from the date of delivery of the request. If it is not possible to settle the matter within the specified period for serious reasons, by the end of this period at the latest, the data subject shall be notified in a letter or email that the deadline will not be met and the reasons for this will be provided, and the deadline in which the matter will be resolved will be specified; the period may not be extended by more than 60 days.
ARTICLE II
If the data subject so requests, he will receive confirmation as to whether or not his personal data is being processed.
If the data subject's data is being processed, he will receive information about:
a) the purposes of the processing and the legal basis/purpose of the processing, including a reference to the provisions of the applicable regulation and the scope and consequences of the processing;
b) any recipient or category of recipients of his personal data;
c) the transfer of personal data to third countries, if applicable, including information about appropriate guarantees for the security of data transferred to a third country;
d) the period for which the personal data will retained and, if it is not possible to determine this period, the criteria for determining the retention period;
e) the right to access personal data concerning the data subject, the right to request their rectification or erasure, the right to request restriction of processing, the right to object to the processing of personal data and the conditions for individual rights and the manner of their exercise - the data subject will only be given information about rights that can be exercised in connection with the processing of the personal data in question;
f) the right to data portability and the conditions for exercising it - if the exercise of this right comes into consideration with regard to the nature of the personal data processing; g)whether automated decision-making is being used and the data subject's rights associated with automated decision-making;
h) the source of the personal data and, where applicable, that the personal data comes from publicly available sources;
i) the right to file a complaint with the supervisory authority (Office for Personal Data Protection); j)whether automated decision-making in the form of profiling is being used, and the meaning and anticipated consequences of this processing for the data subject, if applicable.
The data subject has the right to request a copy of his processed personal data. The first copy is free. Additional copies will be subject to a fee. Article I, paragraph 6 also applies here.
If the provision of a copy could damage the rights and freedoms of third parties (e.g. the copy contains personal data of third parties and the data subject requesting the copy has no legal reason for its disclosure), the copy will be anonymised accordingly. If anonymisation is not possible, or if the required information would lose its informative value after anonymisation, a copy will not be provided.
ARTICLE III.
ARTICLE IV
The data subject only has the right to erasure of his personal data if:
a) the personal data are not necessary for the purposes for which they were obtained or processed;
b) the data subject revokes his consent to the processing of the personal data and there is no other legal basis (purpose) for the processing of the data; c) the data subject raised a relevant objection to the processing of his data;
d) the personal data are processed illegally, especially without a legal basis (purpose) for the processing;
e) the erasure of personal data requires the fulfilment of a legal obligation arising from an applicable regulation or a decision issued on the basis of an applicable regulation;
f) thepersonal data were collected in relation to an offer of information society services pursuant to Article 8, paragraph 1 of the GDPR.
Erasure of personal data means the physical destruction of a personal data carrier (e.g. destruction of documents), their erasure (from multimedia carriers) or other permanent removal and discontinuation of processing.
If the data subject exercises his right to erasure, the Controller shall review the data subject's request. If the data subject's request is even partially justified, the erasure will be carried out to the extent necessary. Article I, paragraph 7 of this part also applies here.
Until the data subject's request is processed, the personal data the erasure of which has been requested will be marked.
Personal data cannot be erased if their processing is necessary:
a) for freedom of expression and information;
b) to fulfil a legal obligation arising from applicable regulations;
c) for public interest in the field of public health (Article 9, par. 2, subpar. h and i and Article 9, par. 3 of the GDPR);
d) for the purposes of archiving in the public interest, for the purposes of scientific or historical research, or for statistical purposes, if it is likely that erasure would make fulfilment of the objectives of the processing impossible or seriously jeopardize it;
e) determining and exercising the Controller's rights.
ARTICLE V
If the data subject exercises the right to restrict processing in relation to the data processing in question, the Controller will immediately assess the relevance of the data subject's request, primarily if the conditions for exercising the right to restrict processing are fulfilled, while assessing the request based on both the content of the request and other circumstances and facts regarding the processing.
Data subjects have the right to restrict data processing in the following cases:
a) the data subject denies the accuracy of the personal data;
b) the processing is unlawful and the data subject refuses erasure of the personal data, requesting restriction of their use instead;
c) The Controller no longer needs the personal data for processing purposes, but the data subject requires them to determine, exercise or defend legal claims;
d) the data subject has objected to the processing.
The personal data subject to the restriction shall be marked.
If the processing has been restricted, the personal data may only be processed with the consent of the data subject, or for the purpose of determining, exercising or defending legal claims, for the protection of the rights of another natural or legal person, or for reasons of important public interest, with the exception of their storage.
Prior to the cancellation of restrictions on personal data processing, the data subject will be notified of this cancellation in a letter or email. The notification shall specify when the restriction of personal data processing will be lifted and the justification.
ARTICLE VI
If personal data obtained from a data subject (either data directly provided by him or data about his activities, etc.) relating to the data subject are being processed, the data subject has the right to portability of this data, if the processing is based on the consent of the data subject in question, or if the processing is based on a contract with the data subject and is carried out automatically. The right to portability does not include data and information created by the Controller on the basis of data obtained from the data subject (e.g. profiling of the expected consumer behaviour of the data subject on the basis of data obtained from the data subject, etc.).
Within his right to portability, the data subject may request:
a) the transfer of personal data subject to the right to portability to the data subject in a structured, commonly used and machine-readable format; a format that requires special paid licenses or that does not allow further editing or other processing of the personal data must not be used ( e.g. * pdf);
b) the transfer of personal data subject of the right to portability to another personal data controller specified by the data subject in a request for the transfer of the personal data in a structured, commonly used and machine-readable format; a format that requires special paid licenses or that does not allow further editing or other processing of the personal data must not be used ( e.g. * pdf);
The request of the data subject (Article I, paragraph 6) will not be fulfilled if complying with the request would harm the rights and freedoms of other persons (data subjects).
Requests relating to the portability of data pursuant to paragraph 2, subparagraph b will also not be fulfilled if the transfer is not technically feasible, namely if the transfer cannot be adequately secured with regard to the available technology, the nature of the transferred personal data and associated risks.
The transferred personal data will include information about the purpose of processing and, if requested by the data subject, further information about the data processing pursuant to Article 13 of the General Data Protection Regulation.
ARTICLE VII
Decisions made against the data subject, legal proceedings against the data subject, or other measures or procedures resulting in adverse legal consequences for the data subject (e.g. automated rejection of an online loan application, electronic search of job applicants without human intervention and review of negative decisions of the electronic system) cannot be based on automated decision-making or profiling, unless the decision is:
a) necessary to conclude or perform a contract between the data subject and the data controller;
b) permitted by applicable regulations that provide for appropriate measures ensuring the protection of the rights and freedoms and legitimate interests of the data subject; or
c) based on the data subject's express consent.
In cases pursuant to paragraph 1, subparagraphs a and c, the Controller shall ensure appropriate measures to protect the rights, freedoms and legitimate interests of the data subject against the negative consequences of automated decision-making. This means at least allowing the data subject to express his opinion before carrying out acts with adverse consequences, and the possibility of having the decision reviewed by the Controller of the designated person, as well as human intervention, which consists in regularly reviewing the functionality of the automated decision-making system and setting its functionality conditions in a way that eliminates unjustified adverse interference with the rights, freedoms and legitimate interests of the data subject.
If sensitive data are being processed, or if decisions pursuant to paragraph 1 are to be based on sensitive data, it is only possible to proceed according to paragraph 2 if sufficient guarantees are provided pursuant to paragraph 2 of this article, and provided that the legal basis for processing the personal data is the express consent of the data subject pursuant to Article 9, paragraph 2, subparagraph a) of the GDPR, or if the processing is necessary due to a significant public interest resulting from applicable regulations that is proportionate to the objective pursued, it is in line with the right to data protection and it provides appropriate and specific guarantees for the protection of the data subject's fundamental rights and interests.
ARTICLE VIII
If the legal basis for the processing of personal data is a legal title pursuant to Article 6, paragraph 1, subparagraph e) of the GDPR (fulfilment of a task carried out in the public interest or in the exercise of public authority with which the Controller was entrusted), or a legal title pursuant to Article 6, paragraph 1, subparagraph f) of the GDPR (processing necessary to protect the rights and legally protected interests of the Controller), the data subject has the right to object to the processing.
If personal data is processed for the purposes of direct marketing, the data subject has the right to object at any time to the processing of personal data concerning him; this also includes profiling, if applicable. If the data subject objects to processing for direct marketing purposes, his personal data will no longer be processed for these purposes.
If the data subject exercises his right to object, the Controller will immediately look into the objection. The personal data in question, or its processing, will be marked in the data subject's objection.
Personal data the processing of which the data subject objected to for legitimate reasons may not be processed further, unless:
a) there are serious legitimate reasons for further processing that prevail over the interests or rights and freedoms of the data subject, or
b) further processing is necessary to determine, exercise or defend the Controller's rights.
This Cookie Policy was last updated on 30 June 2024 and it applies to citizens and persons with permanent residence in the European Economic Area.
Pursuant to the provisions of § 89, paragraph 3 of Act No 127/2005 Coll., on electronic communications, as amended, we hereby inform you that our website uses cookies in order to improve the services provided by us.
We process cookies in accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation) and Act No 110/2019 Coll., on personal data processing.
Our websitehttps://www.europeivf.com(the 'Website') uses cookies and other related technologies (for convenience, all technologies shall be referred to as 'Cookies'). Cookies are also placed by third parties linked to us. The document below specifies our use of cookies on the Website.
A cookie is a small, simple file that is sent along with the pages of this Website and stored by your browser on the hard drive of your computer or other device. The information stored here may be returned to our servers or the servers of third parties during your subsequent visit.
A script is a piece of programming code that is used to make our website work correctly and interactively. This code runs on our server or on your device.
A web beacon (or tracking pixel) is a small, invisible piece of text or image on a website that is used to track website traffic. Various information about you is stored by web beacons for this purpose.
Some cookies help certain parts of the website work properly and show us your user preferences. Using functional cookies makes your to visit our website easier, eliminating the need to enter the same information repeatedly when you visit our website and leaving items in your shopping cart until you check out. We can use these cookies without your consent.
We use statistical cookies to optimise the website for our users. These statistical cookies give us an overview of how our website is used. We ask for your consent to store statistical cookies.
Marketing/tracking cookies are cookies or any other form of local storage used to create user profiles to display advertising or track a user on this website or across multiple websites for similar marketing purposes.
We have placed Facebook content on our website to promote the website (e.g. 'like', 'pin') or share (e.g. 'tweet') on social media such as Facebook. This content is embedded with code derived from Facebook and it uses cookies. This content may store and process certain information for personalised advertising.
Read the privacy policies of these social media platforms (which may be changed regularly) and what they do with your (personal) data that they process with these cookies. The data obtained are anonymised to the maximum extent possible. Facebook is based in the United States.
When you first visit our website, we will show you a pop-up explaining the use of cookies. Once you click 'Save preferences', you agree to the use of the categories of cookies and add-ons described in the pop-up window and to this Cookie Policy. You can disable the use of cookies in your browser, but please note that our website may no longer function properly.
You can delete cookies automatically or manually in your web browser. You can also specify that some cookies may not be stored. Another option is to change your browser settings so that a message pops us every time a cookie file is stored. See your browser's Help page for more information about these options.
Please note that our website may not function properly if all cookies are disabled. If you delete cookies in your browser, they will be stored again after you give your consent the next time you visit our website.
You have the following rights concerning your personal data:
Please contact us to exercise these rights. Our contact details can be found at the bottom of this Cookie Policy. If you have a complaint about how we handle your data, we would like to hear about it, but you also have the right to file a complaint with a supervisory authority (the Office for Personal Data Protection).
If you have any questions or comments about our Cookie Policy and this declaration, please contact us using the following contact details:
Europe IVF International s.r.o
Evropská 859/115 A ,16000 Praha6
Česká republika
Web: https:/www.europeivf.com
E-mail: quality management@europeivf.com
This Cookie Policy was synchronised with cookiedatabase.org on 30 June 2024.
The QMS | EMS | ISMS policy of Europe IVF International is based on our vision and mission and company management strategy. Europe IVF International is the provider of specialised health services.
Compliance with rules and procedures only reduces medical errors and increases safety if the rules and procedures are logical and intelligent and are continuously updated through ongoing error reporting processes. This activity is integrated into the company culture at Europe IVF and is accepted as normative behaviour by all the clinic's employees..
Our clinic holds a Tissue Facility Permit issued by the State Institute for Drug Control.
Our clinic strictly follows the standards stipulated by law for fertility treatment.Compliance with rules and processes is verified by the internal Quality Manager, who is in close contact with SÚKL, a team of lawyers specialised in assisted reproduction.
More information can be found here.
The control of compliance with the rules and processes is carried out by the internal Quality Manager, who is in close contact with SÚKL, a team of lawyers specialized in assisted reproduction.
We are committed to providing quality services, protecting information and supporting sustainable development. Quality is key to our success. Our goal is to provide high quality services that meet the requirements of our clients with a clear goal - a healthy child.
Information security is critical to maintaining trustworthiness. We maintain a high level of information security so that our clients can rest assured that their personal data will be protected.
Sustainability defines our responsibility to minimise our impact on the environment and society. Our goal is to support innovation, improvement and implementation of social and environmental projects.
Europe IVF promotes sustainable development in all aspects of business and meets the highest ethical, social and environmental standards. We work with partners who share our commitment to conduct business in an ethical and socially and environmentally responsible manner.
Our goal is to constantly improve the quality of our services at a global level, satisfy the needs of our clients and minimise our impact on the environment. We create favourable working conditions and an ecological climate; we want to be competitive and successful on foreign markets.
We prevent incidents through risk management, identification and implementation of measures to reduce unacceptable risks.
Europe IVF International is committed to providing services that meet the requirements of clients, gain their preferences and contribute to quality healthcare. We listen to our clients to understand their expectations and to be able to satisfy them.
Management sets and manages quality objectives and demonstrates commitment to quality. All employees are responsible for compliance with quality principles and standards.
The company is committed to constantly educating and training employees, focusing on the prevention of negative impacts on the environment and work safety.
Europe IVF International is result oriented and strives for excellence. We adopted the philosophy of a 'flawless approach' and are constantly looking for ways to improve quality standards.
Europe IVF International emphasizes full compliance with the standards and principles of the quality management system. We regularly measure and evaluate our performance and client satisfaction, analyse shortcomings and implement corrective measures.
Europe IVF International protects personal and sensitive data of its clients and company know-how. We regularly evaluate risks and improve procedures to ensure information security.
The aim of the EMS of Europe IVF International is to reduce environmental impacts and chieve sustainable development.
Europe IVF International prevents incidents and adverse events through prevention and risk management.
Europe IVF International emphasizes continuous education of its staff so that the clinic can provide its clients with the best and most up-to-date care in full accordance with the current scientific knowledge in the field of assisted reproduction.
Europe IVF Interntional is accredited by the Ministry of Health of the Czech Republic in the field of Reproductive Medicine.
Payments can be made in cash, by credit card (Mastercard and Visa), or by bank transfer to Europe IVF's account: in CZK: 8490972/0800 or in EUR: 8414072, IBAN: CZ34 0800 0000 0000 0841 4072, BIC (SWIFT): GIBACZXXXX. We recommend making the bank transfer at least 3 working days in advance. Payment cards usually have a daily limit, so please make sure that your limit is sufficient.
Advance payments are made to confirm reservation of the scheduled treatment and are valid for 7 months from the date of issue of the advance invoice. Advance payments are non-refundable.
Additional laboratory methods or services are payable by the date of the embryo transfer. The embryo transfer is only performed after the full treatment costs are paid.
Despite all our available knowledge and state-of-the-art technology, some clients may need multiple IVF cycles to achieve pregnancy. A successful outcome cannot be guaranteed. Repeated cycles and associated additional costs of medication, cryopreservation and embryo storage can create significant financial pressure in addition to emotional stress.
Refund programme terms:
A treatment cycle can be cancelled at different stage,s and this can certainly be disconcerting. Depending on the reason why the cycle was cancelled, it may be possible to continue at a different time with an alternative approach.
If you are undergoing a new cycle involving hormonal stimulation, the treatment may be cancelled prior to egg retrieval:
If you are undergoing a new cycle involving hormonal stimulation, treatment after egg retrieval and before the embryo transfer may be cancelled because:
If you are undergoing a frozen embryo transfer (FET) that includes hormone treatment to develop the endometrium, or a natural cycle without any hormone therapy, treatment may be cancelled before the embryo transfer because:
If the transfer is not completed for objective reasons, especially health reasons, you will receive a refund of a part of the treatment fee. Medical, laboratory and administrative procedures that have been demonstrably performed shall not be refunded.
If you are considering fertility treatment but you are worried about the high costs, we have good news for you. Assisted reproduction is covered by health insurance companies for Czech persons with health insurance as well as foreigners with Czech health insurance.
Our clinic has contracts with all major health insurance companies in the Czech Republic. Those insured under Zaměstnanecká pojišťovna Škoda will be reimbursed for their treatment based on an application filed with this insurance company, which will reimburse them for the incurred costs.
Public health insurance significantly reduces the financial burden associated with fertility treatment. If you have been diagnosed with bilateral fallopian tube obstruction, you are entitled to coverage of treatment from the age of 18 to 40. For women with other causes of infertility, the insurance company covers IVF treatment from the age of 22 to 40.
Couples are entitled to treatment coverage regardless of whether the woman, the man or both suffer from infertility. Woman are entitled to four IVF cycles covered by health insurance in their life; the requirement for coverage of the first two cycles is the transfer of only one embryo to avoid multiple pregnancies.
Fertility medications are also covered by public health insurance, but they are not covered fully, so bear in mind that there will be copayment involved depending on the medication used. The type of medication used is determined by the doctor based on the patient's diagnosis.
For successful treatment, complementary methods are often necessary, but they are not covered by public health insurance, so it's important to bear this additional cost in mind.
Investing in complementary treatment can significantly contribute to a successful outcome. Although these methods are not covered by public health insurance, they can increase the chance of success.
We hope this information helps you make decisions about your fertility treatment and puts you at ease about the financial aspects of the process.
Annual reports of the Europe IVF Clinic since its foundation here.
